Terms of Use

Effective Date: 1 May 2026
Website: SociEase.com

These Terms of Use govern access to and use of SociEase.com and all related applications, dashboards, workspaces, features, integrations, subscriptions, content, and services operated by SociEase. SociEase publicly presents itself as a social media management platform with pricing, account access, and platform-connected functionality, so these Terms are written for a service that enables users to connect social media accounts, publish content, access analytics, and manage subscription-based tools.

By accessing or using the website or services, creating an account, connecting a third-party platform, starting a trial, or purchasing a subscription, you agree to these Terms of Use. If you do not agree, you must not use the website or services.

1. Definitions

In these Terms:

• “SociEase”, “we”, “us”, and “our” means the operator of SociEase.com.

• “Services” means the website, software, dashboard, account tools, workspace features, integrations, publishing tools, analytics, support, AI-assisted functions, and subscription services made available by SociEase.

• “User”, “you”, and “your” means any person or entity accessing or using the Services.

• “Connected Platform” means any third-party platform linked to SociEase, including Facebook, Instagram, Threads, X, LinkedIn, TikTok, Stripe, and any other supported platform or provider.

• “Platform Data” means data made available to SociEase through a Connected Platform, subject to the permissions granted by the user and the terms of the relevant platform.

• “User Content” means all content, materials, media, text, prompts, captions, data, messages, and other information uploaded, entered, generated, or transmitted by a user through the Services.

2. Eligibility and authority

You must be at least 18 years old, or the age required to form a binding contract in your jurisdiction, to use the Services. If you use the Services on behalf of a company, agency, client, or other entity, you represent that you are authorized to bind that entity to these Terms.

You are responsible for ensuring that any person using the Services under your account or workspace acts in compliance with these Terms.

3. Account registration and security

You may need to create an account to use some or all of the Services. You agree to provide accurate, current, and complete information and to keep that information updated.

You are responsible for:

• Maintaining the confidentiality of login credentials.

• Restricting unauthorized access to your account.

• All activities that occur through your account or workspace.

• Promptly notifying SociEase of suspected unauthorized access or security incidents.

Meta requires developers to maintain administrative, technical, and physical safeguards and to provide a publicly available way for people to report security vulnerabilities, while X prohibits developers from requesting or storing X passwords directly. You must not share your credentials improperly, and you must not attempt to access another person’s account or connected assets without authorization.

4. Connected platforms and permissions

SociEase may allow you to connect third-party platforms including Facebook, Instagram, Threads, X, LinkedIn, TikTok, and payment providers such as Stripe. By connecting a platform, you authorize SociEase to access and process the information and permissions made available through that platform to provide the Services, subject to your settings and the rules of the relevant platform.

You acknowledge and agree that:

• Connected Platforms are independent third parties.

• Your use of a Connected Platform is also subject to that platform’s own terms, privacy policy, and developer rules.

• SociEase may rely on APIs, permissions, and authorizations made available by those platforms.

• If a Connected Platform changes its APIs, permissions, policies, pricing, availability, or access rights, SociEase may modify, restrict, or discontinue affected functionality without liability.

5. Consent for actions on your behalf

If you use SociEase to publish, schedule, edit, send, retrieve, or manage content or account actions on a Connected Platform, you expressly instruct and authorize SociEase to perform those actions on your behalf. X’s Developer Policy specifically requires express and informed consent before a service takes actions on a user’s behalf, including posting content, modifying account information, or storing non-public content.

Before any content is published through the Services, you are responsible for reviewing and approving what will be posted, where it will be posted, and any included media, tags, or geographic information. Authentication into SociEase or into a Connected Platform does not by itself replace your obligation to give valid consent for platform actions where specific consent is required.

6. User responsibilities for connected accounts

You represent and warrant that:

• You own or control the Connected Platform accounts, pages, company pages, business assets, or profiles that you connect, or you have all necessary rights and authority to connect and manage them.

• You will only use SociEase in a manner permitted by the terms and policies of each Connected Platform.

• You will not use SociEase to circumvent platform restrictions, access controls, blocked-user settings, protected content rules, rate limits, or platform review requirements.

• You will not provide SociEase with Facebook, Instagram, X, LinkedIn, or other Connected Platform passwords directly where authorized OAuth or token-based connection methods are available, because Meta and X expressly prohibit direct credential collection in that context.

7. Permitted use

You may use the Services only for lawful business or personal purposes connected with social media management, publishing, content operations, analytics, collaboration, and other authorized product functions. You must comply with all applicable laws, regulations, platform rules, and contractual obligations that apply to your use of the Services.

You must not:

• Use the Services for unlawful, deceptive, fraudulent, misleading, abusive, or harmful conduct.

• Use Platform Data or Connected Platform functionality in a way that violates privacy rights, intellectual property rights, publicity rights, confidentiality obligations, or platform policies.

• Use the Services to create or facilitate spam, inauthentic engagement, manipulation, mass unsolicited messaging, or prohibited automation, which X expressly restricts in its developer rules.

• Sell, license, or improperly disclose restricted Platform Data where prohibited by a Connected Platform’s terms, which Meta expressly prohibits for Platform Data.

• Attempt to reverse engineer, interfere with, scrape, overload, disrupt, or compromise the Services or any Connected Platform integration.

8. Content standards

You are solely responsible for all User Content submitted, uploaded, scheduled, generated, stored, or transmitted through the Services. You retain ownership of your User Content, but you grant SociEase a non-exclusive, worldwide, royalty-free license to host, process, reproduce, transmit, display, and use that content as reasonably necessary to provide, secure, maintain, and improve the Services.

You represent and warrant that:

• You have all necessary rights, licences, permissions, and consents for your User Content.

• Your User Content does not infringe any third-party rights.

• Your User Content is lawful and complies with applicable platform rules.

• Your User Content does not contain malware, harmful code, or unauthorized data.

Meta requires developers to obtain the rights necessary to display and distribute content used through their app, and LinkedIn likewise prohibits misrepresentation and misuse of member information.

9. Platform content integrity and removal

If the Services display, cache, analyze, or otherwise use content obtained from a Connected Platform, you acknowledge that such content may change, become unavailable, or need to be removed. X requires developers to maintain the integrity of displayed X content and remove content that is deleted, withheld, made private, or otherwise no longer available, and Meta also requires deletion of Platform Data when no longer necessary or when requested by the user or Meta.

Accordingly, SociEase may:

• Update or refresh displayed content from Connected Platforms.

• Remove or disable content that becomes unavailable or non-compliant.

• Modify, delete, or cease processing Platform Data if required by the platform owner, account owner, law, or platform policy.

• Restrict access to content where permissions have changed or been revoked.

10. Deletion, revocation, and disconnection

You may disconnect Connected Platforms and request deletion of certain data in accordance with the Privacy Policy and any in-product controls provided by SociEase. Meta requires developers to provide users with an easily accessible and clearly marked way to request modification or deletion of Platform Data, and LinkedIn requires disclosure of user-directed deletion practices.

SociEase may revoke, suspend, or terminate platform access, delete tokens, remove cached platform data, or restrict workspace use where:

• You withdraw authorization.

• A Connected Platform revokes access.

• The platform or law requires deletion.

• Data retention is no longer necessary for a legitimate purpose.

• Your account is terminated or becomes inactive, subject to legal retention obligations.

11. Service providers and sub-processors

SociEase may use hosting providers, analytics vendors, customer support tools, communications vendors, payment processors, and other service providers to operate the Services. Meta’s Platform Terms require service providers handling Meta Platform Data to act only on the developer’s instructions and consistently with the developer’s privacy policy, and place responsibility on the developer for their service providers’ acts and omissions.

By using the Services, you acknowledge that SociEase may engage such service providers as reasonably necessary to deliver the Services, provided they are used in a manner consistent with applicable law and the Privacy Policy.

12. Stripe payments, subscriptions, and recurring billing

Paid plans may be offered through SociEase using Stripe or related payment service providers. If you purchase a paid subscription, you authorize SociEase and its payment processors to charge your selected payment method for the fees, taxes, renewals, and other charges disclosed at checkout on a recurring basis according to the billing cycle you select.

You acknowledge and agree that:

• Subscription fees are payable in advance unless stated otherwise.

• Recurring subscriptions continue until cancelled in accordance with these Terms.

• Failed payments may result in retry attempts, service interruption, downgrade, suspension, or cancellation.

• Stripe may process payment information under its own privacy and legal terms, while SociEase remains your main point of contact for subscription cancellation and billing issues.

• Unless required by law, fees already paid are non-refundable for the current billing period after cancellation, which is a standard recurring-service position and is also reflected in platform subscription frameworks such as X’s prepaid auto-renew model.

13. Trials, cancellations, and refunds

SociEase may offer free trials, discounted offers, promotional access, or introductory pricing. If a trial converts into a paid subscription, the billing method provided at signup may be charged automatically unless cancelled before the stated conversion date.

You may cancel a subscription using the cancellation method made available by SociEase. Stripe support materials indicate that subscriptions created through a business using Stripe are generally cancelled through that business rather than by contacting Stripe directly. Refunds, if any, are subject to the specific offer terms, any written refund policy published by SociEase, and any non-excludable rights under applicable law.

14. AI-assisted features

If SociEase provides AI-assisted writing, planning, scheduling, analysis, or content generation tools, those outputs are provided for general assistance only. You are responsible for reviewing, editing, verifying, and approving all AI-generated output before using, publishing, or relying on it.

You must not rely on AI output as legal, regulatory, financial, employment, medical, or other professional advice.

15. Intellectual property

All rights, title, and interest in the Services, including software, features, interface elements, visual design, branding, logos, documentation, workflows, and original platform content, are owned by or licensed to SociEase, excluding your User Content and third-party materials. You receive only a limited, revocable, non-exclusive, non-transferable right to use the Services in accordance with these Terms.

You must not copy, resell, reverse engineer, decompile, modify, distribute, or exploit any part of the Services except as expressly permitted by law or by SociEase in writing.

16. Privacy

Use of the Services is also governed by the SociEase Privacy Policy. The Privacy Policy explains how personal information, Platform Data, cookies, payment information, and deletion requests are handled.

You agree that where Connected Platforms require your own user agreement and privacy policy to be prominently available, these Terms and the Privacy Policy are intended to satisfy that requirement for SociEase users, including in the context of LinkedIn and Meta developer integrations.

17. Third-party platform rules

Because the Services interact with external platforms, additional rules apply:

• For X, users must not use SociEase for spam, aggressive automation, prohibited posting behavior, unauthorized direct-message handling, or actions lacking express and informed user consent.

• For Meta platforms including Facebook, Instagram, and Threads, users must not use SociEase in a way that violates Meta’s Platform Terms, including prohibited uses of Platform Data, unauthorized disclosure, or failure to delete data when required.

• For LinkedIn, users must not impersonate members, hide consent flows, misuse profile or member data, or collect LinkedIn usernames or passwords through the Services.

• For Stripe, users must provide valid payment authority and comply with checkout, recurring billing, and payment method obligations.

If a Connected Platform requires SociEase to terminate or restrict a user’s access because of suspected policy breach, Meta’s Platform Terms expressly allow Meta to require that the developer terminate a client’s access in some circumstances.

18. Availability and platform dependency

SociEase does not guarantee uninterrupted availability of the website, APIs, integrations, social publishing functions, analytics, or billing features. Connected Platforms may change or discontinue APIs, permissions, review processes, access levels, posting functionality, metrics, or developer rules at any time, and such changes may affect the Services without advance notice.

SociEase may modify, suspend, or discontinue any feature or part of the Services at any time for operational, security, legal, or platform dependency reasons.

19. Suspension and termination

SociEase may suspend, restrict, or terminate access to the Services immediately if:

• You breach these Terms.

• You violate a Connected Platform’s applicable rules.

• Fees remain unpaid.

• Your use creates legal, regulatory, platform, reputational, or security risk.

• We suspect fraud, abuse, unauthorized access, or prohibited automation.

• A Connected Platform or payment provider requires or requests action.

• Continued access could harm users, third parties, the Services, or platform integrity.

Meta expressly reserves broad compliance review, audit, suspension, and termination rights in relation to apps using its platform, and X also reserves the right to suspend or revoke API access for policy violations. SociEase may take corresponding action where reasonably necessary to remain compliant with those obligations.

20. Disclaimers

To the maximum extent permitted by law, the Services are provided on an “as is” and “as available” basis. SociEase does not guarantee that the Services will be uninterrupted, error-free, secure, accurate, compatible with every third-party platform, or suitable for every business use case.

SociEase is not responsible for decisions, outages, suspensions, data restrictions, API limitations, policy changes, removals, or content actions taken by Connected Platforms such as Meta, X, LinkedIn, TikTok, or Stripe.

21. Limitation of liability

To the maximum extent permitted by law, SociEase is not liable for indirect, incidental, consequential, special, exemplary, or punitive loss, or for loss of profits, revenue, business, goodwill, opportunity, savings, data, or reputation arising out of or in connection with the Services.

Nothing in these Terms excludes, restricts, or modifies rights that cannot lawfully be excluded, including rights under the Australian Consumer Law where applicable.

22. Indemnity

You indemnify SociEase and its officers, employees, contractors, affiliates, and service providers against claims, losses, damages, costs, liabilities, and expenses arising out of or connected with:

• Your use of the Services.

• Your breach of these Terms.

• Your User Content.

• Your misuse of Platform Data or Connected Platform functionality.

• Your breach of law, third-party rights, or Connected Platform rules.

Meta’s Platform Terms expressly include indemnification obligations in connection with platform use, app conduct, and processing of Platform Data.

23. Changes to these terms

SociEase may update these Terms from time to time. Updated Terms take effect when posted on the website unless a later date is stated.

Your continued use of the Services after updated Terms take effect constitutes acceptance of the revised Terms.

24. Governing law

These Terms are governed by the laws of the jurisdiction specified by SociEase in its final legal publication details. If SociEase is operated from Australia, this clause should be finalized with the specific State or Territory, such as Victoria, and the applicable courts of that jurisdiction.

25. Contact details

Legal notices, billing questions, cancellation requests, platform complaints, and other enquiries should be directed to SociEase using the contact details published on the website, including the public contact page available on SociEase.com.